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How To Book

Online Bookings

Book accommodation, trails, activities, day visits, or manage your existing reservations.

Book Your Trip

Head Office

Visit the SANParks Head Office in Groenkloof, Pretoria, to make a booking over the counter.

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All booking requests are only accepted 11 months or less in advance. Bookings for the 11th month are opened on the 1st working day of each new month.

Payment Methods

Credit Card

Credit card payments will only be accepted if the card holder is present during the transaction at the front desk/reception. Credit cards can also be utilised via our online bookings platform.

Internet / EFT Payments or Teller Deposits

Credit South African National Parks
Bank First National Bank South Africa
Branch Code 253145 (Teller Deposits) | 250655 (Internet and EFT)
Account Number 62029335678
Reference The Reservation Number for which payment is made MUST appear as reference on your EFT form or deposit slip
For International Payments:
Address FNB South Africa, Church Square, Pretoria, South Africa
SWIFT Bank Identifier Code FIRNZAJJXXX

Please ascertain from your nearest reservation office if booking is still active (not cancelled) and/or if deposit due date has to be extended for the following reasons:

  • If transfer is made from First National Bank on same day as deposit due date, allow at least 2 working days for the transaction to appear on our bank statement;
  • If transfer is made from any other bank but First National Bank, allow at least 4 working days for the transaction to appear on our bank statement.

Fax/scan a copy of the transaction to +27 (0)12 343 0234 or email to [email protected], to ensure that payment can be identified on our bank statement. Without the payment slip, payment cannot be linked with the entry on our bank statement and could lead to possible cancellation. Please provide your telephone number on the fax in case of discrepancies.

Cancellations & Modifications

Public

Please read the document below and contact [email protected] should you wish to cancel or modify your booking.

Travel Trade

Please read the documents below and contact [email protected] should you wish to cancel or modify your booking.

Refunds

Request for refunds can be emailed to [email protected], along with the top part of a bank statement indicating:

  1. The account holder name [same as the reservation holder].
  2. The account number
  3. Type of account
  4. Reservation number

International clients can forward credit card details.